For healthcare professionals
Referring a patient for private duty nursing
We would rather give you an honest answer about coverage early than accept a referral we cannot staff well. Here is how the process works.
Who refers to us
Referral sources we work with
Hospital discharge planners
Check staffing feasibility before a discharge date is committed, and get a straight answer about what we can cover.
Physicians & advanced practice providers
Discuss whether extended-hour nursing fits a patient's needs, and what the order and authorization path usually involves.
Case managers & care coordinators
Talk through nursing level, shift patterns and coverage in a specific area before building it into a plan.
Social workers & family referral sources
Start the conversation on behalf of a family, or point them to us directly if they would rather call themselves.
The process
From first contact to start of care
Timelines vary with the payer and the complexity of the case. What stays constant is that clinical information moves through a secure channel, not through this website.
1. Start the conversation
Call us, or email the referrals desk. Tell us the population, area, timeframe and general nursing level — nothing that identifies the patient.
2. We assess feasibility
We look at whether we have nurses near that location with the competencies the care requires, and we tell you what we can realistically staff.
3. Secure clinical exchange
If it looks workable, we confirm a secure channel with you and the clinical documentation moves through that — orders, assessments and records.
4. Authorization and plan of care
Extended-hour nursing is ordered by a provider and reviewed by the payer. We coordinate with you and the family through that process.
5. Onboarding and start of care
Nurses are oriented to the case before a solo shift, and we confirm the communication route for ongoing coordination.
Privacy
Two separate channels, on purpose
General inquiries and clinical information are handled differently, because they carry different risk.
Hospital & clinical referrals
- Telephone
- (612) 504-2029
- Fax
- (612) 800-7990
- Referral email
- referrals@athhc.com
- Intake (secondary)
- intake@athhc.com
Please note
Not sure whether we can take a referral?
Ask us before the discharge date depends on it. We will tell you plainly what we can staff.